Privacy and cookie management policy
WEEPLOW (hereinafter “we” or “us”) is committed to ensuring that your personal data is only collected and processed in accordance with the rights and responsibilities provided for in applicable data protection laws and regulations, including the European Union General Data Protection Regulation (“GDPR”). WEEPLOW is the controller of the personal data you submit to us and is therefore responsible for such personal data under applicable data protection law.
This privacy policy sets out how WEEPLOW processes and protects the personal data you provide to it. Please read this privacy policy before using the website or submitting any personal data.
WEEPLOW may update this privacy policy from time to time. During these updates, WEEPLOW will make the new privacy policy available on the website and indicate the date of the last revisions made. We encourage you to periodically review the applicable privacy policy to stay informed of any changes. If you continue to use the Website, purchase products or contact customer service after the revised Privacy Policy becomes effective, this means that you have read, understood and accepted the then current version of the Privacy Policy. confidentiality.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we have no control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information, including personal data, which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and review the privacy policies applicable to the website in question.
What we do with the information we process – legal grounds for processing
In order to fulfill our obligations and rights towards you, we process the personal data you provide to us in accordance with the following:
Processing related to the purchase of products: Order processing, fraud prevention, product delivery, product warranty, dispute resolution, payment recovery, management of complaints, withdrawals and refunds, as well as compliance with legal obligations (such as bookkeeping). WEEPLOW also reserves the right to process personal data to contact you after purchase and ask for your opinion regarding the purchasing experience and a review of the purchased products.
Personal data will be processed for the time necessary to fulfill WEEPLOW's obligations, including to facilitate warranty obligations.
Subscription to newsletters and marketing: Processing for the purpose of sending product information, special offers, organizing competitions, carrying out market research, measuring interest in the website, products and services of WEEPLOW and their improvement, sending newsletters and product information. Personal data will only be processed after receipt of your consent and until such consent is withdrawn.
Product Warranty Registration : Processing for registration of warranty information for the products you have purchased.
Personal data will only be processed after receipt of your consent and until such consent is withdrawn.
Processing for the necessary purpose to fulfill WEEPLOW's contact-related obligations, including processing complaints, withdrawals and refunds. Personal data will be processed for the time necessary to fulfill WEEPLOW’s obligations.
Unsolicited Personal Data : Any personal data that you voluntarily choose to provide to WEEPLOW, other than that mentioned above, is deemed to have been given pursuant to consent which gives WEEPLOW the right to process such personal data until withdrawal of this consent. You are informed that this personal data may be made available to any other visitor to the site. If you wish to withdraw your consent for such processing, please be aware that WEEPLOW may have difficulty, or even be unable, to keep track of such personal data and that, therefore, WEEPLOW may ask you to provide information about the where these personal data are located in order to take appropriate measures. Personal data will be processed until consent is withdrawn. This withdrawal is, however, subject to the condition that WEEPLOW can verify where this personal data is located.
Third parties and transfer of personal data : WEEPLOW may engage with third parties who assist in carrying out the services mentioned above. These third parties may have access to your personal data to enable them to provide the services intended for WEEPLOW. This processing includes, but is not limited to, validating your address, sending order confirmations, warehousing and distributing to suppliers in connection with delivery of your order, processing your credit card payments credit/debit through payment service providers, banks and other financial service providers, social media channels if you engage with us by tagging or mentioning us or contacting us directly, and online marketplaces through which our products and services are made available to you for sale.
The personal data we collect from you is stored in the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside the EEA. Any transfer of your personal data will be carried out in compliance with applicable laws.
We never pass on, sell or exchange your personal data with third parties for marketing purposes.
Law Enforcement and Legal Processes : WEEPLOW may disclose your personal information if required to do so by applicable laws, court orders, judicial and governmental subpoenas or warrants, or to cooperate with law enforcement or other authorities. other government agencies.
Furthermore, WEEPLOW reserves the right to disclose personal data as it deems appropriate or necessary to take measures to protect WEEPLOW and others from fraudulent, abusive or illegal use or activity, to investigate and defend WEEPLOW against third party claims or allegations and to protect WEEPLOW's business and legal rights, enforce contracts, or protect the rights, property, or safety of others.
Processing related to your user account : When you create a user account, the personal data you have provided to us is processed as part of that account in order to provide a better customer and user experience. In this user account you can find the personal data you have provided and how it is processed:
Processing related to purchasing products, subscribing to newsletters and marketing, registering the product for warranty and contacting support or customer service as set out above, as well as any other purpose indicated by WEEPLOW from time to time.
By creating a user account, you consent to us processing this information from the date of receipt of your consent and until the latter is withdrawn, to the extent that WEEPLOW reserves the right to process your personal data for the period necessary for the performance of WEEPLOW's obligations, including with respect to the facilitation of warranty obligations.
Your rights
Right of access : You can request information about your personal data processed by us at any time.
Right of rectification : You can at any time request the rectification of your personal data processed by us if it is incorrect, including the right to have incomplete personal data completed.
Right to restriction : You can at any time ask WEEPLOW to limit the processing of your personal data i) if you claim that your personal data is incorrect, WEEPLOW will then limit any processing of this personal data pending verification of accuracy personal data, or ii) if the processing is unlawful, then you can object to the erasure of the personal data and instead request restriction of the use of your personal data.
Right to erasure : You can ask us to delete the personal data we process at any time. WEEPLOW, however, reserves the right to retain your personal data for safeguarding purposes, to prevent fraud or abuse, to satisfy legal obligations, or when WEEPLOW otherwise believes that it has a legitimate or compelling reason to do so. TO DO.
Right to object to processing based on legitimate interest : You can at any time object to the processing of your personal data which is based on WEEPLOW's legitimate interest. WEEPLOW can then object and demonstrate the legitimate grounds for the processing.
Right to portability : You can at any time request that a copy of your personal data that we process be transmitted to you or to another party.
Direct Marketing : You can opt out of direct marketing by following the instructions given in each marketing email.
How to exercise your rights
Please contact WEEPLOW via the contact details provided below and indicate the right you wish to invoke. When contacting WEEPLOW for this purpose, you may need to have access to the same email address as that used when purchasing or registering with WEEPLOW in order for WEEPLOW to be able to to verify your identity and your right of access to this personal data.
You also have the right to lodge a complaint with the competent data protection supervisory authority.
Security
We are committed to ensuring the security of your personal data. To prevent unauthorized access or disclosure, we have put in place appropriate procedures to safeguard and secure the personal data we process. This includes, for example, firewalls, password protection and authentication controls. Only authorized employees, agents and service providers, who have agreed to keep information secure and confidential, have access to your personal data. However, you should be aware that transmitting information over the Internet always involves some risk.
In the event of a security breach resulting in accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to your personal data, WEEPLOW will promptly assess the risk such event poses to your rights and freedoms and, where applicable, will inform you and the relevant data protection supervisory authority.
If you believe that your personal data has been compromised, please contact WEEPLOW via the contact details provided below as soon as possible.
How we use cookies
A cookie is a small text file that is stored and, on subsequent visits, retrieved from your computer or mobile device.
WEEPLOW uses automatically collected information – but not personal data – through cookies and other technologies to personalize your experience of our website and to monitor and analyze your use of the website.
Please see the WEEPLOW Cookie Policy at the bottom of this text for more information on cookies and other technologies used.
In addition, WEEPLOW may from time to time use analytics technologies to measure and evaluate access to and traffic on the Website, and to generate navigation reports. This technology does not collect any personal data. These analytics technologies are operated independently and have their own privacy policies.
Contact details of the person responsible for processing personal data.
Please contact WEEPLOW if you would like:
receive information about the personal data that WEEPLOW processes – correct such personal data – request that WEEPLOW limit the processing of your personal data or delete such personal data, or — ask questions about WEEPLOW’s privacy policy.
Contact for GDPR information
Email: contact@weeplow.com
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OLCAM
209 Av de la République 93800 Epinay-Sur-Seine France
Cookies We Collect
Below you will find the categories of cookies we collect and their purpose. Apart from strictly necessary cookies which are always active, the cookies we collect for each user depend on their individual preferences, which are confirmed by the user during their first visit to the Weeplow website.
Strictly necessary
These cookies are necessary to ensure the proper functioning of the site and are therefore always active. They also allow us to save your preferences for these cookie settings.
Marketing
These cookies may be placed on our site by our advertising partners and may help to provide you with more relevant advertising. They do not directly store personal information. These cookies also allow us to compile and analyze data on aggregated site usage to help us measure and improve the performance of our site.
